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How to switch your business password manager without losing anything

Switching your organisation's password manager is often quicker than people expect, and we confirm the timings at quote. This guide shows how to export from 1Password, LastPass, NordPass, Keeper, Chrome and Apple Passwords, how to import into each of the four, what each import leaves behind, and how to move everyone across in stages.

In short

To switch password manager, set up the new tenant, export from the old vault, import into the new one, check that everything arrived, then delete the export file and close the old account. Some moves skip the file: Keeper, 1Password and NordPass can each import straight from a LastPass account, and shared folders are moved centrally by an administrator.

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Before you start

An export file is the one moment your passwords are not encrypted. 1Password puts it bluntly: "Exported data files are not encrypted. They are stored in plaintext. Anyone with access to your exported data files will be able to read your passwords" (1Password (opens in a new tab)). Apple gives the same warning for Passwords exports (Apple (opens in a new tab)). So before you begin:

  • Use a trusted computer that is up to date and not shared with anyone else
  • Never email or upload the file. NordPass says: "Never send your exported password file over email or untrusted channels" (NordPass (opens in a new tab))
  • Delete the file as soon as the import is done, and empty the recycle bin or bin afterwards
  • Check for attachments and authenticator codes. Some exports leave out file attachments and one-time password codes, so note any you will need to move by hand (the table below shows which)
  • Set up the new account first, including two-step verification, so the import has somewhere safe to land

In a business, the administrator may have blocked exports. LastPass has a "Prohibit export" policy, NordPass admins control "Item exporting" in the Business Admin Panel, and Keeper says role policies must allow export. If the export option is missing, ask your administrator, who can usually move shared folders centrally instead.

Exporting from your current password manager or browser

Where to find the export option, and what each export includes:

Exporting from your current password manager or browser
Exporting fromWhere to find itFile typesWorth knowing
1Password 8Mac: File > Export; Windows: the ellipsis at the top of the sidebar > Export. Enter your account password (1Password (opens in a new tab))1PUX (1Password Unencrypted Export) or CSVThe CSV only exports Login and Password items, so use 1PUX where the new app accepts it. On iOS 26 or later, 1Password exports through the Credential Exchange standard, passkeys included
LastPassBrowser extension: Account > Fix a problem yourself > Export vault items > Export data for use anywhere (LastPass (opens in a new tab))CSVAttachments and the one-time passcodes you generate in the vault are not exported, nor are custom item types and fields. If LastPass sends an email to verify the export instead of creating the file, its article points to the steps for exporting through the LastPass website
NordPassSettings > Import and Export > Export, then your Master Password, in the desktop app or web vault (NordPass (opens in a new tab))CSVBusiness admins can restrict this with the Item exporting policy
KeeperSettings > Export in the Web Vault or Desktop app (Keeper (opens in a new tab))CSV, JSON, PDF or an encrypted .kdbx fileKeeper's CSV keeps folders, subfolders and shared folders. On business accounts, role policies must allow export
Google ChromeMore > Passwords and autofill > Google Password Manager > Settings > Export passwords > Download file (Google (opens in a new tab))CSVExports the passwords saved in Google Password Manager
Apple Passwords (Mac)Passwords app: File > Export All Passwords to File (Apple (opens in a new tab))CSVWi-Fi passwords, passwords shared with a group you did not create and Sign in with Apple accounts are not exported

Moving from a spreadsheet? Save it as a CSV with one row per login and columns for the website, username, password and notes, then use the new app's CSV import. Each vendor publishes the column layout it expects.

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Importing into Keeper, 1Password, NordPass or LastPass

Each of the four can import a CSV, and three can pull straight from a LastPass account. What happens to your data on the way in:

Importing into Keeper, 1Password, NordPass or LastPass
Importing intoHowWhat arrives, and what to watch
KeeperSettings > Import. Keeper Desktop can import straight from LastPass; there are dedicated imports for 1Password (1PUX or CSV), an Import Tool for Chrome, Firefox, Edge and Safari, CSV, XLS and TSV files, and imports from Apple Passwords or Google Password Manager in the mobile apps (Keeper (opens in a new tab))The LastPass import brings passwords, folders, shared folders, templates and custom fields, TOTPs and file attachments. If you use a security key with LastPass, switch to an authenticator app or another MFA method first (Keeper (opens in a new tab))
1PasswordImport from Chrome, Firefox, Edge, Brave, Safari, Bitwarden, Keeper, LastPass and others, or a CSV on 1Password.com (1Password (opens in a new tab))From LastPass, private folders become tags and shared folders become vaults; passkeys and LastPass Authenticator codes are not imported. If you use SMS for LastPass MFA, switch to another method first (1Password (opens in a new tab))
NordPassSettings > Import items. Choose LastPass to import automatically with your LastPass sign-in, let NordPass find passwords saved in Chrome or Firefox, or upload a CSV that follows NordPass's template (NordPass (opens in a new tab))LastPass SSH keys, custom items and bank accounts arrive as Secure Notes (NordPass (opens in a new tab)), and file attachments need downloading separately first (NordPass (opens in a new tab))
LastPassVault > Advanced Options > Import, then choose your current app or Other for a generic CSV (LastPass (opens in a new tab))A generic CSV needs lowercase column headers (url, username, password, extra, name, grouping, fav, totp). Items cannot be imported straight into a shared folder, notes are limited to 45,000 characters, and LastPass notes imports of 200 or more items at once can fail, so split large files

After any import, open a sample of logins, shared items and secure notes and check they look right before you delete the export file. Keeper also recommends turning off your browser's own password saving and autofill once the import is complete (Keeper (opens in a new tab)), so staff are not prompted by two password managers at once.

Moving a whole company

Moving an organisation is a project rather than an afternoon, because shared folders and their permissions matter as much as the passwords. The vendors' migration guides follow the same pattern:

  1. Set up the new tenant first: single sign-on and provisioning, roles, policies and the shared folder structure
  2. Move shared folders centrally. Keeper's LastPass migration lets the administrator move shared folders and permissions with Keeper Commander (Keeper (opens in a new tab)); 1Password's LastPass import turns shared folders into vaults and can map shared folder permissions for people whose email address changed (1Password (opens in a new tab)); NordPass imports LastPass shared folders with a Shared- prefix (NordPass (opens in a new tab))
  3. Run a pilot with one team, and fix any field mapping or folder issues before everyone else moves
  4. Ask each user to import their private items. In Keeper, the LastPass import screen has an "Include shared folders" box that is off by default, so people import only the records they own
  5. Turn off password saving in browsers, and give people a date when the old system closes
  6. Remove access to the old password manager once everyone has moved, and cancel its licences at renewal

Shared folders can usually only be imported by someone with administrator rights over them, and 1Password notes that once a shared folder has been imported it is no longer available for other administrators to import. Agree who moves which folders before you start. The password management software guide covers the admin features you will be setting up.

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Switching checklist

Use this as a quick check, whether you are moving one vault or a whole company:

Switching checklist
StageCheckDone when
PrepareNew account or tenant set up, with two-step verification or single sign-onYou can sign in to the new vault
PrepareAttachments, authenticator codes and passkeys listedYou know what to move by hand
ExportExport on a trusted device, or use a direct import from the old appYou have the file, or the direct import is ready
ImportImport, then review field mapping and foldersA sample of logins, notes and shared items opens correctly
Tidy upDelete the export file and empty the binNo copy of the file remains
Tidy upTurn off browser password savingBrowsers no longer offer to save passwords
CloseClose the old account or remove its licencesThe old vault can no longer be signed in to

How we help businesses switch

Moving a business is where most of the work is, and we can take much of it off your hands. We can:

  • Help you choose the new password manager, and set up single sign-on, provisioning, roles and policies before anyone moves
  • Plan the shared folder structure and help move shared folders and their permissions from your current product
  • Help staff import browser-saved passwords and spreadsheets, and run a pilot before the full move
  • Quote Keeper, 1Password, NordPass or LastPass licences, with the plan confirmed at quote; licences can be billed monthly, with terms confirmed at quote

Contact us for free advice or a quote.

Frequently asked questions

Can I import LastPass into NordPass?

Yes. In NordPass, open Settings > Import items and choose LastPass to import automatically by entering your LastPass sign-in details, or export a CSV from LastPass and upload it. LastPass SSH keys, custom items and bank accounts arrive as Secure Notes (NordPass (opens in a new tab)), and attachments are not included, so download them first (NordPass (opens in a new tab)).

How do I move from 1Password to NordPass?

Export from the 1Password desktop app as a CSV (File > Export on a Mac, or the ellipsis menu > Export on Windows), then import the file in NordPass under Settings > Import items. NordPass names 1Password among the password managers you can export from (NordPass (opens in a new tab)). The 1Password CSV covers Login and Password items only, so move secure notes and other items by hand.

Can I export my passwords from 1Password?

Yes. 1Password 8 exports to its 1PUX format or to a CSV, from the File menu on a Mac or the ellipsis menu on Windows, after you enter your account password. On iOS 26 or later it exports through the Credential Exchange standard, which includes passkeys. Exported files are not encrypted, so delete them once you are done (1Password (opens in a new tab)).

How do I import passwords into Keeper?

Open Settings > Import in the Keeper Web Vault or Desktop app. You can import straight from LastPass in Keeper Desktop, upload a 1Password 1PUX or CSV export, use the Keeper Import Tool for passwords saved in Chrome, Firefox, Edge or Safari, or import a CSV, XLS or TSV file (Keeper (opens in a new tab)).

Does a NordPass personal account move to NordPass Business?

Yes. NordPass says you can purchase the new plan using your current account, and "This switch will not remove any items currently stored in your personal vault" (NordPass plans FAQ). We can quote NordPass Business; see our NordPass page.

Will my passkeys and two-factor codes move?

Sometimes. Keeper's LastPass import brings TOTPs and file attachments. 1Password's LastPass import leaves out passkeys and LastPass Authenticator codes, and a LastPass CSV export leaves out vault-generated one-time passcodes and attachments. Where something cannot be imported, add it to the new vault by hand before closing the old account.

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